We are pleased to announce our 2019 third quarter winner of the PURE Service Award, Jill Spealman!
Jill Spealman is a talented learning professional with over 20 years of business experience. For the past 7 years, she has consulted with one of CARA’s largest Fortune 500 customers to design and develop custom learning solutions for the Technology Adoption and Experience organization. In addition to CARA’s PURE Award, Jill was also recognized and awarded internally by our client.
Jill’s recent project manager shared the following comments:
“Jill has been a rock star on the team this year… She is very proactive and is always thinking about a positive user experience in everything she creates. Jill takes complex projects and turns them into simple to understand learning products.”
THANK YOU, Jill for consistently demonstrating CARA’s PURE values, delivering the highest quality of service and exceeding our clients’ expectations.
CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.