Monthly Archives

December 2019

Jill Spealman - 2019 Q3 PURE Award Winner

Announcing our 2019 Q3 PURE Award Winner!

By | PURE Award Winners | No Comments

We are pleased to announce our 2019 third quarter winner of the PURE Service Award, Jill Spealman!

Jill Spealman is a talented learning professional with over 20 years of business experience. For the past 7 years, she has consulted with one of CARA’s largest Fortune 500 customers to design and develop custom learning solutions for the Technology Adoption and Experience organization. In addition to CARA’s PURE Award, Jill was also recognized and awarded internally by our client.

Jill’s recent project manager shared the following comments:

“Jill has been a rock star on the team this year… She is very proactive and is always thinking about a positive user experience in everything she creates. Jill takes complex projects and turns them into simple to understand learning products.”

THANK YOU, Jill for consistently demonstrating CARA’s PURE values, delivering the highest quality of service and exceeding our clients’ expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.


CARA Team Members Share the Spirit of Holiday Giving!

By | Commitment to Community | One Comment

During the holidays, the CARA team takes time out from our busy schedules to remember that our commitment to the future extends to our community. This year we volunteered our time at Feed My Starving Children, a non-profit organization that funds, packages, and delivers meals to hungry children all over the world. As you can tell by the reflections of our team, being able to give is a gift in itself.

Feed My Starving Children

“At CARA, we’re known for our culture. In fact, CARA means “friend” in Gaelic. When we volunteer as a team, it helps us share that culture in service of others. Earlier in the year we walked together towards a cure for Pancreatic Cancer. Today, through our teamwork, we fed 54 children for a year. Volunteering is the ultimate feel-good and do-good teambuilding activity.” Michelle Reid-Powell, President and CEO

Feed My Starving Children

“I have been extremely blessed throughout my life, so being able to give back through organizations like Feed My Starving Children is an opportunity I will jump at every time!” Barry Larson, Account Executive

Feed My Starving Children

“We all have a lot going on-both professionally and personally. I love taking a moment to pause in my own chaos and help someone else. The reason I love doing it is simple-it just makes me feel good to help someone.” Nicole Chiscon, Engagement Director

Feed My Starving Children

“It’s always good to think of someone else every now and then. And that makes you feel good about yourself.” Jim Bush, Controller

Feed My Starving Children

Together, we packaged 91 boxes of food. That came to 19,656 meals, 54 kids fed for a year, and covered $4,717.44 of costs. Feed My Starving Children makes volunteering fun! If you would like to get involved with this organization, visit their website at

Let us know – what are you doing to give back this holiday season?

The Future is Here – Are You and Your Learners Ready?

By | Learning | No Comments

Predicting the future can be difficult. But one of two things is very likely:

  • your current job will look very different, or
  • your current job will not exist

The Korn-Ferry ‘Future of Work’ report suggests by 2030 there will be a talent deficit of 85.2 million workers. But here’s the challenge: According to another report authored by the Institute For The Future (IFTF) and a panel of 20 tech, business and academic experts from around the world, 85 per cent of the jobs that will exist in 2030 haven’t even been invented yet.

There’s a term for the workforce talent challenge ahead of us – VUCA:

  • Volatile
  • Uncertain
  • Complex
  • Ambiguous

How do you prepare for a future that is VUCA? The human species has faced many disruptive periods before and, so far, we’ve managed to adapt, thanks to the neuroplasticity of our brains. So, a good place to begin is with the human brain and how it learns.

Looking at the future

While still in its infancy today, by 2030 we can expect the science of learning, founded on cognitive neuroscience and many other disciplines, to be more advanced and more targeted, giving us a new set of tools to inspire and inform the workforce of the future. Scientists are already working on new ways to maximize the power of the brain to change behavior, learn new skills, form new connections and envision new ideas. Some of the new tools you may be using in 2030 include:

  • Implants that form a direct brain-to-computer interface, allowing near real-time access to digital information just by thinking about it
  • Ingestible “knowledge pills” that alter brain chemistry to accelerate processing or deliver specific information, such as process steps or languages
  • Optogenetic devices that can turn neurons on or off by shining different frequencies of light onto the brain
  • Widespread practice of meditation and mindfulness that helps people handle stress, make decisions, and work together in harmony much better than today
  • “Coworkers” who are artificial intelligences (AIs) working side-by-side with humans

Learning to perform, again and again and again

Challenges for the future will include faster technology transformation, working with more people from diverse cultures and regular revolutions in ways of working. This means we’re going to have to learn more, faster and to repeat the process more often.

Fortunately, your brain is plastic and is a learning machine, but not everyone knows how to access that ability. Many learning activities are still firmly rooted in the days of medieval monks; forcing people to sit quietly in classrooms, or stare at screens until they eyes glaze over. This passive approach is simply not the most effective. It wastes valuable time and energy – commodities we simply don’t have if we’re going to survive our next period of disruption.

To make learning more aligned with how the brain works, there’s an increased focus on self-directed learning, like the way all of us use social media to find information we need outside of work. But how do you find “the good stuff?” And when you’ve got it what do you do with it? Building a personal playlist of funny cat videos doesn’t seem to translate well to the modern work environment.

Or does it?

The answer to this question is, “It depends.” Learning for the long-term requires a few key behaviors, such as:

  • Activity that involves the body as well as the mind
  • Mental effort to understand and apply the information
  • Repetition spaced out over a period of time (days, weeks, months)
  • Recall information in context
  • Reflection that links information to personal experience
  • Adequate sleep to allow the brain to rest

As Learning and Development leaders, we need to be aware of all the tools available through science, breaking out of our own patterns and moving into new practices that may make us uncomfortable.

If you want to help your learners prepare for the uncertain future ahead, you must first teach them the fundamentals of learning itself.

That is the one skill that will never go out of style.

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