We are pleased to announce our latest winner of the PURE Service Award: Mike Schroer.
Mike, an Organizational Change Management Strategist, has been working with his current client since November 2020 and was brought in to work with the change management team during the company’s largest acquisition to date.
The client had this to say about Mike: “Mike is a vital resource on my Change Management team. His incredible work ethic, diligent note taking, and depth of change management skill have been a key asset to the team for several global projects. Mike is the definition of a team player and keeps me and the other Change Management team members on track. We have been fortunate to have Mike on our team for the past several years and he is the “PM to the CM Team”. He is responsible for helping to execute our end-to-end Change Management strategies across two global projects: Journey to [S4]Hana and now Operating Model Integration. These strategic projects require the highest level of Change Management diligence, impacting thousands of employees, and many core processes and systems. It’s good that Mike grew up with sisters because, being one of the few male team members, he always brings a new perspective and a bit of humor. Not only is Mike helping to execute the Change Management strategies, he also stepped up when one of my team members left the organization. Mike did double duty by also leading Change Management for Manufacturing and Quality Assurance global process areas. Mike is so deserving of the CARA PURE award and exemplifies each of the values. His work is invaluable to our team.”
CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.
