We are pleased to announce our latest winners of the PURE Service Award: Nicholas Hutchings, Denise Jeffries, Janet Kearney, Ramona Soto Stevenson, and Sherrill Voegel.
Nicholas Hutchings
Nicholas Hutchings is an ERP Instructional Designer and his proven expertise in instructional design, system implementation and ERP experience has been a huge asset to our client’s project needs.
The client had this to say about Nicholas: He is a strong communicator able to deliver effective messaging at all levels within the organization from SME to VP. Not only does he demonstrate an extreme sense of urgency and is proactive, but the standard also that he imposes on himself goes well beyond expectations. Consultatively, he can determine areas of most importance and pursues them with tenacity. This project is constantly evolving, and Nicholas has taken on a team leadership role, leads by example, is proactive, brings order to chaos in a systemic and logical manner, and has great EQ. His business savvy and ERP experience are amazing, he consistently demonstrates creativity in overcoming roadblocks, and has poured himself in becoming part of the solution. Nicholas has gained the respect and trust of all our team. and is my right hand.
Denise Jeffries, Janet Kearney, Ramona Soto Stevenson and Sherrill Voegel
Denise, Janet, Mona, and Sherrill are instructional designers and have proven time and time again their expertise, collaborative style and creative solutions have been nothing short of beneficial to our client’s needs.
The client had this to say about Denise, Janet, Ramona (Mona) and Sherrill: Over the past several years the criticality of strong Instructional Designers supporting my Change Management team has been vital. We have had two transformational projects impacting thousands of global employees. How lucky we have been to have four amazing CARA Instructional Designers part of the team. Mona, Denise, Sherill, and Janet are integral members helping to create and update thousands of SAP training materials while also going above and beyond by providing areas for improvements and leveraging new tools to deliver adult learning. There is no task we cannot give one of these four that they won’t tackle with excellence. It is also unique to have so many similarly skilled consultants on the same project/team. Mona, Denise, Sherill, and Janet strong camaraderie and support for one another bleeds over into the work they deliver for my team. Individually and collectively, they exemplify CARA’s PURE values and we are honored to have them part of our team.
CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.
