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The CARA Group Named to Two Training Industry, Inc. 2021 Watch Lists

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The CARA Group is proud to announce that we have been named to Training Industry Inc.’s 2021 Training Outsourcing Watch List and 2021 Custom Content Development Watch List, respectively.

“Being recognized by Training Industry, Inc. speaks to The CARA Group’s expertise, continued commitment to the workforce of the future and our innovative capabilities across a wide variety of services and industries”, said Michelle Reid-Powell, CARA President and CEO.

Danielle Draewell, market research analyst at Training Industry, Inc. has this to say regarding these Watch Lists1:

“The companies on this year’s Training Outsourcing Watch List have demonstrated innovative capabilities through various services, including training administration, content development, training delivery and learning technology management. With these services, they create comprehensive solutions that drive business outcomes.”

“This year’s Custom Content Development Watch List Companies have demonstrated unique capabilities that create engaging and comprehensive solutions for a variety of industries. Through virtual training, eLearning, simulations and games, these companies are prepared to create immersive content that aligns with businesses’ training objectives.”

Contact us to learn more how CARA can partner with you to help you achieve your learning goals.

About The CARA Group

The CARA Group is a consulting firm focused on change management, learning, and communications solutions that enable the workforce of the future. Our unparalleled commitment to the success of our clients and consultants makes CARA solutions unique. https://www.thecaragroup.com

About Training Industry, Inc.

Training Industry (https://trainingindustry.com) is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry’s courses, live events, articles, magazine, webinars, podcast, research and reports generate more than 7.7 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners. For a complimentary referral, visit https://trainingindustry.com/rfp.

 

Footnotes:

1. Training Industry 2021 Training Outsourcing and 2021 Custom Content Development award press releases

Announcing Our 2021 Q1 PURE Award Winners

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We are pleased to announce our latest winners of the PURE Service Award: Jessica Bullock and Kim Kolar.

Jessica Bullock

Jessica is a Change Management consultant who, upon joining the CARA team, immediately engaged in two global transformation initiatives with one client. While working with teams on the other side of the world, Jessica has been flexible in continuously providing thought leadership, has demonstrated tireless effort, and communicated consistently regarding strategy development. Jessica’s team members see her as an invaluable player and her PMP certification complements her change management skills.

One of Jessica’s clients said, “Jessica has done an amazing job coming into a program that had failed previously and helped identify key success factors ensuring a successful relaunch.”

Kim Kolar

Kim is a dedicated Change Management consultant, exemplifying PURE Values in everything she does on behalf of CARA. Kim puts clients first, often going above and beyond to ensure valuable project delivery. She is open, honest, and works in collaboration with CARA and with her client, making her a true team player.

In addition to being a PURE Award winner, Kim will be receiving a Volunteer of the Year award from the Association of Change Management Professionals (ACMP) Carolinas Chapter for her dedication and accountability to the success on the Events committee.

Thank you, Jessica and Kim, for consistently demonstrating CARA’s PURE values, delivering the highest quality of service and exceeding our clients’ expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.

Tracy Boemmel Promoted to Accounting and Office Administrator!

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CARA is thrilled to announce the promotion of Tracy Boemmel to Accounting and Office Administrator! Tracy has supported CARA in the Accounting Department since she joined as an Accounting Associate in 2018. In 2020, Tracy was instrumental in ensuring CARA’s successful physical office move as well as the transition and adoption of MS Teams.

Tracy, in addition to her accounting responsibilities, will expand her focus to include account and office management in various capacities to ensure we continue to provide our clients and consultants with unparalleled service.

Tracy’s positive attitude and problem-solving skills are key to excelling in this new, multi-tasking role. She is excited to continue to change, learn, and grow as she supports the CARA Team.

Gina LePore Promoted to Accounting Operations Manager!

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CARA is thrilled to announce the promotion of Gina LePore to Accounting Operations Manager! Gina has supported CARA in various roles in the Accounting Department since she joined as an Accounting Associate in 2013.

Gina will ensure the digital transformation of our accounting systems and oversee team members to ensure we provide our clients and consultants with unparalleled service.

Gina has a passion for thinking outside of the box to improve internal processes and her accounting management skills are showcased in her ability to solve problems and create solutions.

 

Announcing Our 2021 Dan King Scholarship Recipients

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We are pleased to announce the 2021 Dan King Scholarship Recipients: Johanna Dillon and Babette Novak. CARA’s co-founder, Dan King, was a lifelong learner who believed in human potential – it is why he started this business. In honor of Dan, CARA provides annual scholarships to eligible consultants who have demonstrated a commitment to CARA and their own continuous learning.

Johanna Dillon

Johanna has been a steadfast Organizational Change Management consultant with CARA for over three years and has worked with multiple CARA clients. Recently, Johanna presented at the ACMP Midwest Learning & Professional Development webinar and has represented CARA at multiple industry association events. She has been an integral part of our success for the last two years with a F500 chemical distribution company supporting a business system migration. Clients describe Johanna as accountable, articulate, and dedicated. She plans to use her scholarship to acquire a CCMP Certification through ACMP Midwest and supporting materials.

Babette Novak

For nearly 10 years, Babette has been a devoted Instructional Design consultant with CARA. She has integrated project management into several projects throughout her career and plans to use her scholarship funds to formalize her work with a Project Management Certification. Babette has committed herself to change and learning through her connections with various industry associations, Training Magazine Network, HR Hot Seal, and more. She has continuously committed to keeping her skills relevant and at the forefront of trends. Clients and peers have described her work as great to work with, thorough, and dynamic.

Thank you, Johanna and Babette, for consistently demonstrating your commitment to CARA and to Change, Learn, and Grow.

We Are Thrilled to Welcome Louann Swedberg and Kate Robertson to CARA!

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The CARA Group is pleased to announce the hiring of two new Engagement Managers: Louann Swedberg and Kate Robertson, effective March, 2021. Louann and Kate will report to Nicole Chiscon, Engagement Director. In their respective roles, Louann will focus on learning while Kate will focus on organizational change management.

“I am thrilled to have both Louann and Kate on the team”, said Nicole, “as they will help us continue on our journey designing, managing, and delivering best-in-class solutions.”

Louann Swedberg

Louann is a learning professional with over 25 years of business experience in a variety of industries and roles. In the learning and development field, she has supported design, development, and consulting projects that produce comprehensive solutions such as curriculum design, eLearning, instructor-led training, performance support materials, and blended learning programs. She has served in the roles of senior instructional designer, team lead, client relationship manager, and learning solutions architect for global F1000 clients.

Louann is no stranger to CARA, having previously worked with CARA as a Lead Instructional Designer.

Kate Robertson

Kate is a Certified Change Management Professional (CCMP) and has over eight years of experience in consulting, delivering value-added technology, process, and people solutions within 10 different industries. Her primary area of expertise is in the planning and execution of change management solutions for complex technology implementations and process redesigns. She is passionate about meeting new people, discovering their unique interests and talents, and helping them grow and develop.

Elizabeth King Promoted to HR Generalist!

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CARA is thrilled to announce the promotion of Elizabeth King to Human Resource Generalist! Elizabeth has supported CARA in various roles since she joined as a recruiting coordinator in 2013.

She will continue to work closely with CARA leadership, supporting consultants by completing orientations, updating, and communicating policies, administering benefits, and much more. Elizabeth has played an integral part in the change during the shift of the 2020 COVID-19 pandemic, successfully onboarding multiple employees while remote.

Elizabeth has a passion for the industry and to help others continuously learn and succeed. Elizabeth’s enthusiasm is evidenced by her everyday work and we are both fortunate to have her on our team and excited to see what she does next!

Announcing our 2020 Q4 PURE Award Winners!

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We are pleased to announce our latest winners of the PURE Service Award: Tonya Evans and Garry Nordenstam.

Tonya Evans

Tonya is a Change Management consultant, currently engaged with one of CARA’s largest clients. Her work involves supporting change for multiple projects of various sizes, to support the overall IT organization. Tonya is professional, reliable, and often recognized for her commitment to her clients, in fact, she was acknowledged in a client newsletter because… “She [Tonya] is always willing to add more to her plate to help [the client] experience great change management and training.” She is quick to jump in where needed and, according to her CARA client manager, she is trusted to take on multiple projects at once, providing each client with the same level of attention and determination.

Garry Nordenstam

Garry is a Learning Strategist with strong eLearning and instructional design capabilities, who, over the last eighteen months with CARA, has made a lasting impact on multiple long-standing CARA clients. From stepping in to assist clients outside of his normal day-to-day commitment, to keeping current with new tools and trends, Garry has remained a true team player and proven time and time again that he is committed to long-term relationship-building and lasting initiatives. Garry stands out primarily for being a “go-to” consultant for challenging projects and being highly respected by all his clients. A CARA client said “working with [Garry] was a remarkable learning experience…he is the most talented intellectual [we’ve] talked to, in terms of training.”

Thank you, Tonya and Garry for consistently demonstrating CARA’s PURE values, delivering the highest quality of service, and exceeding our clients’ expectations.

 

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.

Announcing our 2020 Q3 PURE Award Winners!

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We are pleased to announce our latest winners of the PURE Service Award: Sue Sobek, Corri Campbell, Lisa Lanier, and Terry Kozlowski.

Sue Sobek

Sue is an instructional designer who, over the past 18 months, has consulted with a longtime CARA client focusing on training analysis, design, development, and implementation. Her work involved engaging and partnering with subject matter experts and client managers, some of whom did not have a training background. Sue’s tireless commitment to understanding the client’s needs and exceeding expectations is core to what she brings to every engagement. In fact, Sue’s client manager had this to say about Sue: “ … you are the solid rock star that has made this (HUGE) project successful. … this work will pay off in large dividends. … I cannot express my gratitude enough. Without you, this project really could have failed. … You are an outstanding asset to this and any project [here].”

Corri Campbell

As an eLearning Developer and Instructional Design consultant, Corri has been focusing recently on a blended learning call center curriculum at a CARA Fortune 500 client. Corri not only led the technology and tools portion of the engagement, she took on additional work and served as a mentor to junior members of the project team, as well. A consummate professional, she demonstrated grace when confronted with challenges and accountability for her work that “exceeded expectations”. The client was very impressed stating “… [Corri] brought phenomenal value to the engagement, was easy to work with, helped us problem solve and always came with a positive attitude.”

Lisa Lanier

Lisa, a Sr. Change Management consultant, has spent the last two years leading two critical initiatives in both the Finance and Product Development areas of one of CARA’s clients, a global manufacturing company. Her ‘can do’ attitude and servant leadership approach to her work has been contagious across both global transformational initiatives. As a consultant, Lisa continues to model change management behaviors that are critical to long-term sustainability for her executive sponsors and extended client teams.

The client had this to say about Lisa: “Lisa is a true pioneer. She was one of the first ones on the ground teaching [us] what true OCM looks like and the value realization that can be achieved when you do it right. She is a confidant to many, and a thought leader respected by our senior leaders. She is the first to ensure we are always thinking about people first. Congratulations!”

Terry Kozlowski

Terry, a Sr. Change Management consultant, has spent this year leading a change team at one of CARA’s clients, a global company that manufactures parts for some of the most prominent technologies of today. As a confident and knowledgeable leader, Terry is leading a team of CARA consultants to deliver technology and supporting business processes for a newly acquired organization. Terry’s collaborative and responsive role as a consultant, has enabled her to build strong relationships with the client that are based on trust and respect. Terry is known for consistently delivering high quality work producing “excellent” results.

Terry’s client had this to say: “I cannot express my appreciation enough for Terry’s commitment and resolve to the success of the project and company. She has consistently elevated OCM from a “check the box” activity to true change leadership through many long hours and overcoming many difficult situations.”

THANK YOU, Sue, Corri, Lisa, and Terry for consistently demonstrating CARA’s PURE values, delivering the highest quality of service, and exceeding our clients’ expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.

Announcing our 2020 Q2 PURE Award Winners!

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We are pleased to announce our 2020 Q2 winners of the PURE Service Award, Jane Brent, Nelle Hanley, Jashonte Tate, and Traci Bance.

Jane Brent is a Learning and Development, and Change Management Professional with over 20 years of business experience. Jane is an expert in the design, development, and delivery of adult learning initiatives, succession planning models, and leadership competency models.

Jane’s project manager, shared the following comments:

“Jane added value in our team meetings by acting as a consultant to other areas of the business. In her project, Jane incorporated general principles of adult learning that lined up well with the company. Everyone liked working with Jane; she has added true value with other team members.”

Nelle Hanley, Jashonte Tate, and Traci Bance are being recognized for a project they worked on together. During the pandemic, this group of CARA consultants were tasked with taking a highly visible and important executive instructor-led training workshop and transforming it into virtual instructor-led training in less than a month. As a cohesive team, Nelle, Jashonte, and Traci worked together to deliver on the client’s request. They supported each other and leveraged their strengths to create and support a program involving thousands of participants and stakeholders. The results were undeniable and received strong praise from the client’s organization.

Nelle, Jashonte, and Traci’s project manager shared the following comments:

“Very innovative experience and tremendous generosity from so many involved. This is what makes us great! Keep up the great work. It was an excellent session and I really appreciated the preparedness of the faculty for the classes I attended.”

THANK YOU, Jane, Nelle, Jashonte, and Traci for consistently demonstrating CARA’s PURE values, delivering the highest quality of service, and exceeding our clients’ expectations.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.