Category

Announcements

Announcing Our Q2 2022 PURE Award Winners

By | Announcements, PURE Award Winners | No Comments

We are pleased to announce our latest winners of the PURE Service Award: Nicholas Hutchings, Denise Jeffries, Janet Kearney, Ramona Soto Stevenson, and Sherrill Voegel.

Nicholas Hutchings

Nicholas Hutchings is an ERP Instructional Designer and his proven expertise in instructional design, system implementation and ERP experience has been a huge asset to our client’s project needs.

The client had this to say about Nicholas: He is a strong communicator able to deliver effective messaging at all levels within the organization from SME to VP. Not only does he demonstrate an extreme sense of urgency and is proactive, but the standard also that he imposes on himself goes well beyond expectations. Consultatively, he can determine areas of most importance and pursues them with tenacity. This project is constantly evolving, and Nicholas has taken on a team leadership role, leads by example, is proactive, brings order to chaos in a systemic and logical manner, and has great EQ. His business savvy and ERP experience are amazing, he consistently demonstrates creativity in overcoming roadblocks, and has poured himself in becoming part of the solution. Nicholas has gained the respect and trust of all our team. and is my right hand.

Denise Jeffries, Janet Kearney, Ramona Soto Stevenson and Sherrill Voegel

Denise, Janet, Mona, and Sherrill are instructional designers and have proven time and time again their expertise, collaborative style and creative solutions have been nothing short of beneficial to our client’s needs.

The client had this to say about Denise, Janet, Ramona (Mona) and Sherrill: Over the past several years the criticality of strong Instructional Designers supporting my Change Management team has been vital. We have had two transformational projects impacting thousands of global employees. How lucky we have been to have four amazing CARA Instructional Designers part of the team. Mona, Denise, Sherill, and Janet are integral members helping to create and update thousands of SAP training materials while also going above and beyond by providing areas for improvements and leveraging new tools to deliver adult learning. There is no task we cannot give one of these four that they won’t tackle with excellence. It is also unique to have so many similarly skilled consultants on the same project/team. Mona, Denise, Sherill, and Janet strong camaraderie and support for one another bleeds over into the work they deliver for my team. Individually and collectively, they exemplify CARA’s PURE values and we are honored to have them part of our team.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.

 

We Are Thrilled to Welcome Tiffany Elhrisse to CARA!

By | Announcements | No Comments

The CARA Group is pleased to announce the hiring of Tiffany Elhrisse to the position of Human Resources/Talent Coordinator. In this role, Tiffany will with work closely with the Senior Vice President of Talent and CARA leadership, supporting CARA staff and consultants with onboarding, updating and communicating policies and benefits, and coordinating and collaborating on employee engagement.

“Tiffany stepped into her HR role at CARA at a time of growth and is the right person for the job! She is a shining example of our leadership principles. She values people, radiates a positive attitude and pursues what is possible to ensure that our staff and consultants have the support they need to focus on client success”, said Allyson Carter, SVP Talent Management, The CARA Group.

Tiffany comes to CARA with a B.S. in Management and a focus on Human Resources. She has HR and customer service experience and believes in cultivating relationships, using creative approaches to engage and drive change, and has a passion for helping others. Tiffany’s personal mantra is: “You can’t be mad at the results you didn’t achieve for the work you didn’t do.”

Elizabeth (King) Geary Promoted to Talent Manager!

By | Announcements | No Comments

CARA is thrilled to announce the promotion of Elizabeth (King) Geary to Talent Manager! Most recently serving as CARA’s HR Generalist, Elizabeth has supported CARA in various roles since she joined as a recruiting coordinator in 2013.

“I am excited to see Elizabeth partnering with our staff and consultants in new ways. Her desire to learn and grow along with her passion and mission to enable the success and engagement of others will make her a fabulous Talent Manager”, said Allyson Carter, SVP Talent Management.

In Elizabeth’s new role as a Talent Manager, she will use her skills as a relationship builder and a collaborator to foster relationships with our consultants while supporting/coaching them throughout the project to ensure both their satisfaction as well as client satisfaction.

Elizabeth will also work collaboratively as a member of our cross-functional Portfolio Teams discussing client project needs, reviewing consultant qualifications, and recommending consultants for projects.

We are very excited to see Elizabeth in this new role, as she has a passion for the industry and helping others continuously change, learn, grow. Elizabeth’s enthusiasm is evidenced everyday by her work, and we are fortunate to have her on our team.

Announcing Our 2022 Dan King Scholarship Recipients

By | Announcements | No Comments

We are pleased to announce our 2022 Dan King Scholarship Recipients: Jessica Bullock, Elizabeth L. Burke, and Eileen Terrell. CARA’s co-founder, Dan King, was a lifelong learner who believed in human potential and that is why he started this business. In honor of Dan, CARA provides annual scholarships to eligible consultants who have demonstrated a commitment to CARA and their own continuous learning.

Jessica Bullock

Jessica exemplifies the goals of the Dan King Scholarship through her ongoing commitment to continuous learning and dedication to the broader profession. Jessica, a dedicated Organizational Change Management consultant, has made significant contributions over the past two years on a large-scale, global transformation initiative. She has also written CARA blog posts and was recognized as a CARA PURE Award winner in 2021, has presented at conferences, and mentored young professionals.

Jessica plans to use her scholarship to further refine her coaching skills through an Agile Coaching certification.

Elizabeth L. Burke

Elizabeth is a dedicated Communications Specialist supporting a wide range of client needs and industries, allowing her to bridge information gaps based on these diverse experiences. Her focused approach in developing thorough technical documentation allows for efficient execution of tasks.

Elizabeth’s enthusiasm to share information convinced her to serve on the Chicago – Society for Technical Communications Administrative Counsel. Her contributions as a manager of several committees ultimately led her to serve two terms as President.

Elizabeth intends to use her scholarship in two ways: 1. Attending 2022’s in-person eLearning & Technology Showcase to learn of the changes in technology use and communication trends brought on by the pandemic and 2. Exploring technology tools through LinkedIn training to grow her technology tools knowledge.

Eileen Terrell

Eileen has worked with CARA for over 10 years both as a staff employee (Service Delivery Manager) and consultant. Eileen has had the opportunity to wear many hats: learning strategist, project manager, and instructional designer on a variety of client projects. Networking and building authentic relationships are important to Eileen and she is currently serving as a National Advisor for Chapters through ATD (Association for Talent Development) as one way to stay connected with other talent development professionals.

Eileen has a passion for continuing to enhance and build her capabilities and plans to use her scholarship funds to obtain a certification in Change Management.

Thank you, Jessica, Elizabeth, and Eileen, for consistently demonstrating your commitment to CARA and to Change, Learn, Grow.

 

 

The CARA Group Named to Training Industry, Inc. 2022 Custom Content Development Watch List

By | Announcements | No Comments

The CARA Group is honored to be named to Training Industry, Inc’s 2022 Custom Content Development Watch List.

“We are proud to be recognized by Training Industry, Inc., as we believe this award speaks to our ability to understand the unique needs of each client, and design, manage, and deliver best-in-class solutions to drive workforce performance,” said Michelle Reid-Powell, CARA President and CEO.

Tom Whelan, Director of corporate research at Training Industry, Inc. had this to say regarding these Watch Lists1: “The emerging companies chosen for our Custom Content Development Watch List create a learning environment with their comprehensive solutions to align with business objectives,” said Tom Whelan, director of corporate research at Training Industry, Inc. “These companies create this learning environment through developing engaging content with the latest learning technologies in gamification, eLearning and virtual training.”

Contact us to learn more how CARA can partner with you to help you achieve your learning goals.

 

About The CARA Group

The CARA Group is a consulting firm focused on change management, learning, and communications solutions that enable the workforce of the future. Our unparalleled commitment to the success of our clients and consultants makes CARA solutions unique. https://www.thecaragroup.com.

About Training Industry, Inc.

Training Industry (https://trainingindustry.com) is the most trusted source of information on the business of learning. Our authority is built on deep ties with more than 450 expert contributors who share insights and actionable information with their peers. Training Industry’s courses, live events, articles, magazine, webinars, podcast, research and reports generate more than 10 million industry interactions each year, while the Top 20 Training Companies Lists help business leaders find the right training partners.

Footnotes:

  1. Training Industry 2022 Custom Content Development award press release

 

 

 

We Are Thrilled to Welcome Maureen Heideman and Gary Krukar to CARA!

By | Announcements | No Comments

The CARA Group is pleased to announce the addition of two new members to the Project Solutions team: Maureen Heideman, Senior Solutions Consultant, and Gary Krukar, Engagement Manager, effective March 2022. Maureen and Gary will report to Melissa Noonan, Senior Director, Project Solutions.

“I am excited that both Maureen and Gary are officially part of the broader CARA team”, said Melissa. “Their skills, expertise and contributions will be critical to positioning CARA for continued growth and our ability to offer increased value to our clients through CARA’s project solutions.”

Maureen Heideman

Maureen is a solutions consultant and instructional designer who has worked with Fortune 500 clients and government agencies to create interactive training solutions that balance training, performance support, assessment, coaching, critical thinking, and refection to encourage high-level transfer of learning.

As a learning lead in instructional design, Maureen has been recognized with four Brandon Hall awards.

Gary Krukar

Gary is a hands-on practitioner, consultant, and manager with over 25 years of experience. He has provided instructional analysis, design and development, project management, and process improvement consulting services to a variety of clients in many industries, embracing change and encouraging growth through knowledge sharing along the way.

Throughout his career, Gary has successfully managed, coached, and led others to design, develop, and implement learning solutions that drive human performance and successful business outcomes.

Announcing Our 2022 Q1 PURE Award Winner

By | Announcements, PURE Award Winners | No Comments

We are pleased to announce our latest winner of the PURE Service Award: Mike Schroer.

Mike, an Organizational Change Management Strategist, has been working with his current client since November 2020 and was brought in to work with the change management team during the company’s largest acquisition to date.

The client had this to say about Mike: Mike is a vital resource on my Change Management team. His incredible work ethic, diligent note taking, and depth of change management skill have been a key asset to the team for several global projects. Mike is the definition of a team player and keeps me and the other Change Management team members on track. We have been fortunate to have Mike on our team for the past several years and he is the “PM to the CM Team”. He is responsible for helping to execute our end-to-end Change Management strategies across two global projects: Journey to [S4]Hana and now Operating Model Integration. These strategic projects require the highest level of Change Management diligence, impacting thousands of employees, and many core processes and systems. It’s good that Mike grew up with sisters because, being one of the few male team members, he always brings a new perspective and a bit of humor. Not only is Mike helping to execute the Change Management strategies, he also stepped up when one of my team members left the organization. Mike did double duty by also leading Change Management for Manufacturing and Quality Assurance global process areas. Mike is so deserving of the CARA PURE award and exemplifies each of the values. His work is invaluable to our team.

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.

We are Thrilled to Welcome Melissa Noonan, Senior Director, Project Solutions to CARA!

By | Announcements | No Comments

The CARA Group is pleased to announce the hiring of Melissa Noonan to the position of Senior Director, Project Solutions. Melissa is a member of the Executive Leadership Team and reports to CARA’s SVP, Talent Management, Allyson Carter. In this role, she will focus on ensuring CARA effectively delivers high-impact, client-focused solutions that consider each unique individual organization and their needs.

“CARA is committed to ensuring we design, manage, and deliver best-in-class solutions and that starts with ensuring a deep understanding of our client needs and an exceptional team to deliver beyond expectations. I am excited about the addition of Melissa to our CARA team as she has the passion, experience and expertise to ensure we deliver on our promise!” Allyson Carter, SVP Talent Management

Prior to joining CARA, Melissa held several strategic leadership roles in broader Talent Management, Learning and Change at companies including Andersen Consulting / Accenture, Hewitt & Associates (Aon) and ULTA. In these roles, she was instrumental in re-engineering key practices and programs, helping to commercialize services and position organizations for long-term, profitable growth. She also led high-performing teams acknowledged by Brandon Hall. Additionally, she has served in key leadership roles helping small to mid-tier consulting companies prepare to scale and grow through client-centric business development practices, restructuring, and implementation of repeatable methodologies and offerings. In these roles she had the privilege of applying her extensive experience and expertise using structured consulting methodologies to scope, frame, and deliver consulting engagements that delight various clients across industries spanning the mid-market to the Fortune 500.

Melissa holds a Master of Arts in Learning Sciences from Northwestern University and a Bachelor of Arts in English from Northern Illinois University. She is a trained CTI Coach and a consummate learner. She is forever reading articles, listening to podcasts, or enrolled in training. To evolve as a person and a leader, she believes in personal development and margin; she makes it a practice to preserve time for both. She enjoys attending, serving, and volunteering in her church. When the weather is warm, you can find her enjoying time with her husband John and their four children, Evelyn, Kennedi, Olivia and Bennett boating in Illinois and Wisconsin.

Allyson Carter Promoted to Senior Vice President, Talent Management

By | Announcements | No Comments

The CARA Group is excited to announce the promotion of Allyson Carter to Senior Vice President, Talent Management.

Allyson joined our leadership team in 2019 with the goal of positioning CARA for exponential growth. During her tenure, she has led the transformation of every aspect of CARA’s talent lifecycle, managing large-scale internal change while supporting both our team and our Fortune 500 clients through the disruption of a global pandemic.

Allyson works passionately to ensure each CARA team member is supported in achieving their full potential as we deliver innovative, human-centered solutions to our clients. She has not only honored and fortified our strong, values-based culture, she is a role model of Professionalism, Understanding, Responsibility, and Excellence.

Please congratulate Allyson on this well-deserved promotion.

In celebration and gratitude,

Your Friends at CARA

Announcing Our 2021 Q4 PURE Award Winner

By | Announcements, PURE Award Winners | No Comments

We are pleased to announce our latest winner of the PURE Service Award: Cathy Hosek.

Cathy, an Instructional Design consultant, was initially brought in to assist our Office of the CIO client in developing a return to office plan. Due to COVID-19, however, that project was delayed and Cathy was charged with overseeing a software training project and supporting change management communications for a single sign-on framework initiative between and among the client and partner organizations. Cathy’s responsibilities ranged from content outline to finalization to rollout of training.

The client had this to day about Cathy: “Cathy is a calm, reassuring and knowledgeable facilitator. Even better, she has become the system expert, helping our end users work with the vendor and our internal tech lead to answer questions and to make sure changes make it into the training right away. Thank you Cathy! We really appreciate your hard work.”

CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.