We are pleased to announce our latest winners of the PURE Service Award: Jessica Bullock and Kim Kolar.
Jessica is a Change Management consultant who, upon joining the CARA team, immediately engaged in two global transformation initiatives with one client. While working with teams on the other side of the world, Jessica has been flexible in continuously providing thought leadership, has demonstrated tireless effort, and communicated consistently regarding strategy development. Jessica’s team members see her as an invaluable player and her PMP certification complements her change management skills.
One of Jessica’s clients said, “Jessica has done an amazing job coming into a program that had failed previously and helped identify key success factors ensuring a successful relaunch.”
Kim is a dedicated Change Management consultant, exemplifying PURE Values in everything she does on behalf of CARA. Kim puts clients first, often going above and beyond to ensure valuable project delivery. She is open, honest, and works in collaboration with CARA and with her client, making her a true team player.
In addition to being a PURE Award winner, Kim will be receiving a Volunteer of the Year award from the Association of Change Management Professionals (ACMP) Carolinas Chapter for her dedication and accountability to the success on the Events committee.
Thank you, Jessica and Kim, for consistently demonstrating CARA’s PURE values, delivering the highest quality of service and exceeding our clients’ expectations.
CARA’s PURE Service Program provides a unique way to measure success and evaluate how well our consultants’ service delivery meets our clients’ needs. CARA’s service delivery process is based on the PURE service philosophy and consultants are reviewed quarterly based on how well they demonstrate our PURE values: Professionalism, Understanding, Responsibility and Excellence. CARA’s consultants are nominated based on client feedback, PURE evaluations, and team interaction with the consultants. After careful consideration of each candidate, CARA selects the PURE award recipients. The PURE award program is the foundation of CARA’s culture, aligning us with our clients’ and consultants’ values in service excellence.